GoAML Help

Further information about registering on the goAML system

This information will assist you when registering your organisation with the Financial Intelligence Centre (FIC).

Before you begin the online registration process, make sure you have the following items ready:

A scanned copy of the identity document of the user who will be doing the registration online
A scanned copy of a letter from your organisation which grants the user the authorisation to register the organisation
The organisation’s group e-mail address, e.g. info@business.co.za (i.e. not an e-mail address for a particular individual)

Advice to web users on using goAML:

Add the goAML URL to your trusted sites
Enable Pop Ups
Add goAML to Favourites for easy accessibility
Run goAML with Internet Explorer version 9 or any higher version, Firefox, Google Chrome.
goAML works best with Google Chrome. Please note: the system does not work with Safari.

For more information on Registration, refer to the goAML Registration Guides, which can be found by clicking here. The Registration Guides have been grouped according to stakeholder type as follows; Individual Reporter, Accountable and Reporting Institution, Supervisory Bodies and Law Enforcement Agencies.

Guidance on Registration on goAML: Now you are ready to begin!

Organisations are required to register on the goAML system before they are allocated an organisational identity (Org ID) number. The Org ID will give them access to goAML and becomes the unique identifier for that institution; it will also allow other users from that organisation to access information relating to their own organisation on the goAML system
The individual who registers the organisation on the goAML system is regarded as a Super User. In the case of a business entity that is registering, this is likely to be the organisation’s Compliance Officer – i.e. the main contact person for the goAML system.
An organisation may authorise more than one staff member to submit reports to the FIC. Where this is the case, all the users must obtain the organisational ID from their company’s Compliance Officer or Super User. The other users must use this organisational ID when registering on the goAML system
No duplicates are allowed for the User Name Field
Password fields are case sensitive, Alpha, Alphanumeric, numeric & Char e.g. Test12345
The contact details provided for the entity and users must be the business contact details.
Non-South African identity number refers to a Passport/Foreign ID/Permit/ Refugee/Residence number
When a Compliance Officer /Super User registers the organisation, he/she must provide a group e-mail address (e.g. info@goamlabc.co.za ), his/her letter of appointment as a Compliance Officer and a scanned copy of his/her identity document.
Once the registration form has been completed and submitted, users will be sent an auto response e-mail advising them that the registration form has been received and whether it has been approved or rejected.

The notification e-mail will include a reference number which must be used should you wish to contact the FIC for further information. Queries can be logged to FIC using the following options:

Log a query via the FIC website (Compliance Queries) or
Contact us via the Call Centre at +27 12 641 6000 (option 1)

Guidance for an individual who wishes to report but is not linked to an organisation

Where an individual user needs to submit a report to the FIC but has no legal obligation to register with the FIC as an organisation, the user should select the “Individual User” check box to register on the goAML system.

Once the user’s registration have been authenticated by FIC, he/she should obtain login credentials via the email address used during registration. The login credential must be used to file a report.